ConcernTrak - was founded by David Rosenthal, who became aware of the need for improved food safety compliance and traceability systems during his professional career as an importer of nuts and agricultural products. David had the opportunity to witness, first hand, several major food safety recalls. This real-world experience exposed that the industry’s existing systems to ensure food safety were ineffective, resulting in the loss of corporate revenues, brand reputations, and human lives.
During - these industry crises, respected food safety certifications proved unreliable and failed to protect businesses from product recalls and related lawsuits. Financially-focused inventory management systems were insufficient to support product traceability requirements, resulting in expanded recalls. Product lot traceability was lost when raw material was blended in the manufacturing process. Paper-based food safety record keeping was in many cases incomplete, inaccurate, and often difficult to merge with lot trace data.